We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. | Read 50,081-50,089 Reviews out of 50,089 Grab time with our flooring experts and all our samples to help you choose. Tapi Carpets. Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Finance. Tapi Carpets & Floors Engaged Employer Overview 236 Reviews 62 Jobs 108 Salaries 8 Interviews 57 Benefits 12 Photos Follow + Add a Review Tapi Carpets & Floors Reviews Updated Jan 4, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 236 of over 236 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Unemployed & house person (with consent of co-habiting working partner). These additional costs are to be met by the customer. If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. We'll come to your home, or you can come to us. Permanent employment, working a minimum of 16 hours per week. Our flooring experts will be able to talk you through the costs of fitting a new carpet when you visit us in-store or book a home visit, but there's also a handy flooring cost calculator on all of our carpet product pages to give you an estimate of how much your floor will cost (excluding fitting). Location Orpington, Kent, United Kingdom, United Kingdom. The second reason is known as a line fault and is caused by an issue in the carpet manufacturing process, resulting in a visible line of higher pile along the length of your carpet that won't disappear over time. All delivery and fitting dates are estimates and are given in good faith. The appearance of your flooring may deteriorate or vary depending upon your usage, demands and aftercare. Delivery of your flooring (without fitting) costs from 25. Get the best price and save money now. Your chosen samples will be on your doorstepin 2-3 working days. Book a convenient appointment online. This can be found in our Tapi Care Guide. Reply from Tapi Carpets & Floors. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. 40 minutes. Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. Approx. The contents of Tapi Carpets & Floors website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Book a convenient appointment online. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Save up to 100 a year . Offer excludes the cost of fitting the floor. If getting to a store is inconvenient for you, you can always check and see if we operate our Free Home Visit service in your area. All material contained on Tapi Carpets & Floors is provided without any or warranty of any kind. Approx. Tapi was launched in 2015 by Martin Harris to "blow a breath of fresh air" into the world of carpet and flooring retailing. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. Engineered wood is an innovative alternative to real wood. During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. It is the policy of Tapi Carpets & Floors Ltd to change the name of all products to ensure each has a unique name within our product ranges. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. The aim of our delivery and care package is to make your installation as smooth as possible. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. If your room is close to the nominal width of the vinyl please allow extra material. Fitters undertake to carry out their work with reasonable skill and care, but on rare occasions home dcor may be marked or scuffed during the fitting process. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. So pleased with my new carpet . Send. We are currently unable to support online orders; we always like our flooring experts to measure your home before providing a quote and going through with your order. Tapi Carpets & Floors has 5 stars! If you have a spare box or two left over we would suggest these be stored on a flat dry surface for future use as these are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Tapi Carpets & Floors. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. Re-using existing underlay may result in abnormal flattening of the pile. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . Rest assured, we put your safety first. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. Yes, we offer a whipping service, which is the technical name for the action of edging an offcut or carpet, so that it can be made into a rug or mat. Senior Finance Manager. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? Approx. Yes, we do! Very thorough. Grab time with our flooring experts and all our samples to help you choose. A service may be available on products within the Highland and Island areas but a surcharge will apply. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. Carpet is a soft, luxurious product and flattening of the pile will occur. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. Please keep your receipt as proof of purchase. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. You need to sign in or . You . Tapi order change/cancellation. You must contact them within six months of the date of Novunas final response letter to you. Smart ways to shop with Tapi. Free standard delivery on orders over 75. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. All carpets benefit from the use of good quality underlay. Terms and conditions apply. If you are arranging for the installation via your own 3rd party fitting partner, please ensure sufficient time is allowed for both the inspection of the goods to take place as well as any acclimatisation needs, per the manufacturers instructions. - 8 weeks of storage from the point of order. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. I contacted Tapi Carpets & Floors in Catford today to enquire about having vinyl flooring fitted in my living room and two bedrooms. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. 127 were here. Use it at check out! The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Unfortunately, we dont do flooring repairs. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Its a common misconception that carpets will always look the same as the day they were fitted, however, this isnt quite true. Our 3rd party carrier will endeavour to deliver your goods over the threshold of your property when social distancing rules apply. Our skilled buying team only select the best quality floors at the lowest price available and all our floors come with a free wear guarantee for peace of mind. Tapi Carpets & Floors has 5 stars! Inspiration for your home & garden. Fitting costs are excluded from this offer as they're undertaken by a third party. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. What to do if you can't reach an agreement with Novuna. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. It's quick and easy and you'll have a decision in minutes! These will apply when an order has been placed even if only a deposit has been made within a store. Details are available on request. Visit our website and select up to 3 free flooring samples, which will be posted out to you as soon as possible. 45 minutes. I initially spoke to a very helpful salesperson on the phone, named Balvinder. Home consultations available. We can also uplift and remove your old flooring for an additional cost, and this is something we can arrange for you when you place your order. Do you have a free measuring and planning service? Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. TAPI Gothenburg Mouse Twist Carpet Offcut. For purchases of Direct to Home products, a tolerance of up to 10% will be added. If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). 40 minutes. Please confirm you would like to subscribe to our newsletter? Approx. Our flooring expert will help you find your dream floor in the comfort of your home. Orpington Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Available 7-days a week. If speed rather than a specific colour or brand is more important to you, many Tapi stores have remnants that you can purchase on the day and some of our stores have a roll stock option, which allows you to get a carpet cut to your size with the underlay necessary right then and there! Very thoughtful, nothing was too much trouble, and everything explained in great detail. 40 minutes. Unpopular Tapi Carpets Vouchers SALE Luxury Hard Wearing Vinyl Flooring from 16.99 We've found the lowest prices on popular products at Tapi Carpets! Available 6-days a week, 9am-5pm. Similarly, damage or marks which have appeared following the use of an unsuitable chemical product or improper cleaning method, are not covered by the warranty. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. If the same carpet is being installed in multiple rooms, such as stairs and a landing, it will probably be cut to size in the warehouse where is plenty of space to roll it out. Book a convenient appointment online. By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking. Tel 01268 988490. Whether the whole roll of carpet is delivered straight from the manufacturer or cut to size first depends on the size of the room and how many rooms are being fitted with the same carpet. We weren't made aware of any returns policy when buying the flooring and only received an email receipt a few hours after we left the store. Faultless service from Tapi Cambridge from start to finish. Enjoy up to 4 years interest free with Novuna Personal Finance when you spend over 500. See flooring in your home with our visualiser tool. Smart ways to shop with Tapi. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. They're water resistant and look great! There are two reasons why there might be a line running along the length of your new carpet. Stunning carpet collections from Britain's flooring specialists, including Tapi Carpets to suit any room. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Tapi Carpets & Floors. Date of experience: January 10, 2023. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. Where interest free credit has been used as the payment option for your purchase or where your fitting has been requested to take place in separate fitting dates, all goods must be delivered to the customers home within 8 weeks from the order date. Yes, we do! No sow. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. Approx. Features: Special combination of wetting and emulsifying active ingredients pH neutral, endorsed by the Woolsafe Institute Incorporates air neutralising technology Efficiently deactivates house dust mite allergens Fresh fragrance 5 litre Carton of 2 The fastest growing carpet retailer in the UK. Approx. The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. There are 5 customers that Tapi Carpets & Floors Nottingham, Nottinghamshire, rating them as good. At Tapi, we aim to provide useful advice that can help improve the appearance of your carpet and its longevity, so you can enjoy that soft luxurious feel for longer. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. We believe this enhances the natural look and overall appearance of our floors. Our care guide can help you rectify most household stains - you can download it here. Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund Tapi Carpets Visit Site Carpetright Nhs Discount 15% OFF Deal Avail Up To 15% OFF Vouchers Code Buy with Tapi Carpets and get up to 15% off discount deal with latest technologies. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Home. Carpetright's latest results revealed its profits . None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. This will help us prevent delays and costs for aborted deliveries. Carpet must stay in the original location and not be moved or tampered with and should be used only according to our recommendations. Can I pay for my order in monthly installments. We're so pleased you were happy with the service provided! To find out more about The Furniture & Home Improvement Ombudsman and how you might be able to use their dispute resolution service visit fhio.orgor telephone 0333 241 3209. Check out what 53,312 people have written so far, and share your own experience. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. Shop today. Harris says this loss. Check out what 52,362 people have written so far, and share your own experience. Tapi Carpet may be responsive or may refuse to fix your issue. If you ordered via the order direct line or during a home visit, there will be a Tapi store telephone number and email address in your order confirmation email. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. Book a convenient appointment online. 1st Floor For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. Don't worry, we promise there's someone there! If the price, following the home visit, is lower than the estimate, your contract will reflect the lower price. I have been to Tapi Carpets twice since moving home to this side of town recently and I have nothing but good things to say about them. This is not considered to be part of the fitting work unless this was specifically agreed in advance. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. Available 7-days a week. Order online or check stock in store. You can pay for your order in monthly instalments with our interest free credit finance option. 0345 640 7350. If youre not satisfied with Novunas response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. Rest assured, we put your safety first. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. You'll receive an email from us when your flooring arrives at the store, and you're welcome to contact the store directly for the most up-to-date order status. For example, there might be a similar style of carpet in stock that could be fitted immediately, so we'll ask if you're happy to wait or whether you want to change your order. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customers order to be from the same batch. *Restrictions apply. Carpets are our thing. If you do not accept these Terms and Conditions you must immediately stop using the Website. Approx. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. We excite people about the transformative effect that great floors can have on their home. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. 45 minutes. Rest assured, we put your safety first. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cookies on Companies House services Benefit from the use of good quality underlay interest free instalments reasons why there might a! By a third party agreement with Novuna subject to sufficient stock being available by the customer is to!, Nottinghamshire, rating them as good or 48 months interest free with Novuna social distancing apply! On their home are two reasons why there might be a line running along the length your! 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