Thank you all for your replies. Travel Advisors: Group space can be set up via Polar Online. Within 14 days we require the air schedule at time of booking. san diego sue, August 22, 2022 in Holland America Line. By Started August 27, 2021, By And we help with your luggage, too! A. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. And once youve booked your transfer and provided your flight information, well take it from there. LauraS endstream endobj startxref That was HAL's policy the last I knew. I wish I had moved it before the sale endedthen no question. If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. Also, since you have an Eagles emblem, Google "Eagles, Santa, snowball" and you'll find a video of Santa trying to reconcile with the snowball. If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. Could you confirm if it is? Most cruise lines will allow a reservation created with them directly to be transferred to a travel agency. Powered by Invision Community. Started June 21, 2021, By cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. I don't think there would be any loss or penalty to the HAL rep in doing so as they are direct employees of HAL providing the booking support as a service from HAL to you. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? We will board Nieuw Amsterdam at Vancouver, BC. After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status So, I booked with Holland America . Bonnie and I will be arriving in Montreal on Sept 1 on the Rotterdam at 7am. Machine dose not required closed space and can be operated on open area. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. And the TA may be able to add perks that would come from their commission as additional incentives. Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. Sadly our great PCC has left HAL, and now we're stuck with his replacement. Just curious how this works. Richwmn, thank you for your reply. Not knowing that we could just book and not select a specific cruise we have changed that booking twice but have finally settled . You do need to transfer before final payment. What if one person ends up not being able to sail? The reservation cannot be more than 60 days old. Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. How will we get to the Koningsdam the nest day for the 19 June cruise?? 18779324259 or 206-626-7020. I am assuming that you are transferring your booking from HAL. I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. I booked on line but would like to transfer booking to my travel agent. So, I booked with Holland America . How do I transfer my Norwegian cruise reservation to Costco Travel? Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. For us this is cheaper and more convenient. In particular, I am looking at going from Civitavecchia to FCO. You guys all know so much..You'all rock! Transfer booking from HAL to my travel agent? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. LauraS We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). Please keep the Post-Cruise transfer Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Over the weekend I saw a desirable aft cabin and booked directly through C. While I hate to shut out anyone that is trying to assist me there just isn't any advantage (from what I can see) in booking with a PCC. You will be able to leave a comment after signing in, By Just an FYI, we aren't allowed to mention the names of TAs. What are your experiences of transferring a booking? We are booked for the R6C Alaska Cruise in September 2019. Sometimes it works the other way around. Copyright 2008-2023 Costco Wholesale. Never a problem. the booking transfers "as is" and the TA can add whatever they wish. So, I booked with Holland America . Monday Friday 5:00am to 7:00pm Pacific Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Holland. As a courtesy we always let her know when we'll be making the transfer. Is that something we can do on-board or should we book it prior to the cruise. On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). Meanwhile, I received an email from Holland America promoting their latest deal. You will be able to leave a comment after signing in, By There were a couple of videos and the one I watched was about Frank. I plan to talk to her tomorrow and I'll see if I can find out more. Make Sure Your Voice Is Heard! Started June 21, 2021, By I just wanted to make sure that the HAL cruise consultant don't lose out on anything. If the OBC is worth it to you to go through that PITA, then go ahead. Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. Thanks for any help. You will be able to leave a comment after signing in, By These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? Is there Hotels nearer to the ship we should stay at rather than right in the city To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Machine have 1 year comprehensive warranty with 3 free service visits. I saw the Melrose one as well. She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. I did call Costco and they confirmed I keep my current perks and get theirs. Please provide your email address below. In my experience, Costco's price usually lags the cruise line's current sales a bit. I am flying into Amsterdam a day early and will stay in an airport hotel. And, while doing it, he got us some HAL OBC that we did not have from HAL before. Can you please provide this information; thank you. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. CC Help Jenn Otherwise we would transfer our bookings now. What do I do? Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. We will be returning from a cruise from Norway on 4 August 2019 in Amsterdam and would like to take a flight back home on the same night. hello HAL_Charters_&_Incentives@HollandAmerica.com. CCTV camera. So, I booked with Holland America . Can you give an example? By TTY: 8002548669, Phone: 2062813535 Wow! I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. This coming from a 4 star mariner. Cruisers' Choice Awards! But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. Its really easy to do. Sharon. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. Can you please provide this information? on the booking. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. Alternatively, please contact us by phone at: Gift orders and dining inquiries: I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. What are your experiences of transferring a booking? Should the price of your cruise decrease or the promotion change after your booking has been transfer, the agency incentive may be voided. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. If I transfer my booking, is it really a new booking and I'll lose my stuff? Send me Holland America promotions and news via email to this email address: Please re-enter your email address: I do not have access to email. Book by December 30, 2022 Holland America - Worry Free Promise. Phone: 18005411576 Budski54, July 15, 2018 in Holland America Line. On the HAL cruise that I was on in March, the FCC also said something about transferring the booking with no problem. Quick Bike Wash, Saravanampatti, Coimbatore, Iranian Female Motorcycle Racer to Stage Event, The Importance Of Bike Cleaning & Servicing. Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. What are travel to airport options? I am going to take your advice, and post on a HAL page. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. But it only took the one phone call to HAL and within a few minutes it was done. I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. Call us at 1-800-627-3753 to get started. Their contact information is included in your documents, so they are available should you have an emergency. I'm the Santa. What do I do? We offer luxury, air-conditioned motor coaches. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Ahh okay now I know what you're referring to. If your booking meets the requirements others have stated, try their methods. A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. I get a discounted fare, but no onboard credits. Thanks I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). Thanks for your reply. Holland then told us that our TA would get it transferred when he can. I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. 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