Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Completely Dishonest and Fraudulent!!! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Little did I know, for him, it was a phone call away! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Those sold cars are still being advertised. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. 1105 N Glebe Rd Arlington, VA 22201. Merlex did not have the vehicle we were interested in purchasing. (I checked it by calling to Arlington police department). Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Merlex Auto Group (@merlexautogroup) - Instagram There is a very scary word "balloon on the 3-rd page of the Buyer Contract. They are hard to deal with and VERY unprofessional!! Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. I was told the truck "was in the shop" to get a sun roof motor replaced. I signed the pages where the employee pointed with a finger. Unlawful and unprofessional. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. 7. 1105 N GLEBE RD, ARLINGTON, VA 22201. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. There are no page 1 and page 2 of the Buyer Contract. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! BBB Business Profiles generally cover a three-year reporting period. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. I drove far to get the vehicle I wanted. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. And the best part of all, documents in their CrowdSourced Library are FREE. I said I was not pleased but sh-t happens. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. They did not have the car I requested online available. |. We were going to drive 2 hours together to see them. Confirmed my appointment a bit before noon. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. He knew nothing about the car so i should have known he knew nothing about anything else either. United States. Cancellation and Refund Policy, Privacy Policy, and Hiding negative complaints is only a Band-Aid. I am a return customer and they as last time they treated my husband and I with s. NEVER!!! Research, browse, save, and share from 21 IS 250 models in Centreville, VA. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. Merlex Auto Group Sales Position. I left with a Mercedes certified vehicle that has all of the bells & whistles. Although the manager Walter swore, that the car was clean. I will never ever go back to Merlex Auto group. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. DO NOT TRUST RAY! It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. So now Im paying for car thats just parked! All rights reserved. Car dealership. Owners who claim this profile can update information, boost SEO, and more. On March 16, 2018, Friday, I visited Pentagon Credit Union. Napleton Auto | Federal Trade Commission Upon arriving at the dealership, the scene was a little chaotic and unorganized. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. I contacted "Walter" who quickly asked "when can i come in? My owners would have either fired him or fired me for not firing him the way he acted on the phone. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Who is ED Magedson - Founder, Ripoff Report. i brought it in the next day and showed Ramil. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Directions Choose a car and the dealer will bring it to you for a no-obligation test drive. I got congratulations on the purchase from SETAYESH INC. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. pay could be better. If I could give this business zero starts, I would. Even called me several days later to say car was there, but you told me wasnt before. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Otherwise they will come to my home and make to me bad. 1105 N Glebe Rd Arlington, VA 22201. Ford F150 was advertised at $24,277. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Blame yourself! Used Cars for Sale. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Merlex Auto Group. Advertisers above have met our Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . We inform our customers with the most accurate information we have at the time. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. They outsource all of their work to Philippines who do not know the basics of the English language. Grace told me to contact Mike ASAP so I did. The Merlex Auto Group Way. THAT NIGHT, lights appeared in the dashboard. Walter gave me the discount I needed to secure the purchase. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I could not eat, walk, think. Etta cost are not listed in ads or on their website. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. I was very scared that they will frighten my daughter and neighbors. How those businesses take care of those complaints is what separates good businesses from the rest. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Why is this public record being published online? they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Specialties: High End Used Car Sales. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Copyright 1997-2023, Ripoff Report. BBB reports on known marketplace practices. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Great deal done. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. She indicated she would get with him to check the status. From this document I defined the total selling price for the car. Find more than 112,707 complaints| Ripoff Report Copyright 1997-2023, Ripoff Report. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Dominate search results. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. Communicates outside of dealer hours!! I have a video record of it and a witness. Called/ texted Merlex to inform them and see what they can do. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. Life's too short, are keep it up and yours will. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. The following day I sent additional information pertaining to the sale via text message before they opened. Please teach how to cancel this Certificate of Title. It's been two days, I have not heard from him since. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Please DO NOT patronize this business. There is a second line of financing exists. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. Sadly, the first salesperson advised me that the vehicle was sold the next day. 6. Dealt with Jason and Walter. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. They gave me a different one that needed new Brakes and tires. I visited dealership MerlexAutoGroup. Monday. The second bank is ALLY. Flew in two days later from Georgia. It's been a month I still can't get my tag. Consumers eligible for the Litigation Class are those . After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Merlex gave me a great experience. I ha ve never met Walii before this day! JULIAN TOOK VERY GOOD CARE OF ME. Case Summary. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Dear customer, He was very knowledgeable, thorough, kind, and most importantly very honest. Tell us has your experience with this business or person been good? We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Advertisers above have met our I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. DO NOT PURCHASE A CAR FROM HERE! Experience the car via video chat and ask the dealer any questions you may have. Very responsive!! Server location. 1105 N Glebe Rd, Arlington, Virginia 22201. Now please pay attention to this the fraudulent actions kick in!! Save. They told us the car was on the lot, but upon arrival, the car was no longer at their location. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. BEAUTIFUL CAR WITH LOW MILES! Consumers want to see how a business took care of business. 1. if you can, stay away from these frauds! 1105 N Glebe Road, Arlington, VA 22201. View all hours. MERLEX AUTO GROUP - 41 Photos & 214 Reviews - 1105 N Glebe Rd - Yelp Terrible experience with them. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader I had told them that I was interested in one car and my daughter was interested in another. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! That's the way you make sales and retain satisfied customers!!!!! Safe. Website. Copyright 1997-2023 Ripoff Report. Bully there way in and steal your home. Dont click on those slick Ads! Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. Write a review. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. July 21,2020 check engine light came on. Got in contact with Julian shortly after the price dropped. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. 10 stars!!! "Walii"!!!! Initially I showed him a car that Id settle for but wasnt in love with. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. Consumers want to see how a business took care of business. Merlex Auto Group Dealership in Arlington, VA | CARFAX As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Its HIS car, not mine. Another car stalled out and wouldn't restart within 50 feet of the lot. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: This profile is powered by Birdeye.

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