So, this essentially the same as requesting reimbursement for packages that were stolen, or lost after delivery. If you have any other questions about USPS, please ask them using the comment form below and Ill be happy to respond. You can still close it if things are resolved. I think this information will be useful to you: https://www.uspstrackingfun.com/usps-delivered-to-agent/, Thank you,it became a little clearer to me how it works. What does "delivered to agent for final delivery" mean? '&charset='+document.characterSet : '')); Copyright2023 - James McAllister Online. When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. Waiting for your USPS package to arrive can get inconvenient easily, especially when it takes longer than anticipated. How can you purchase postage through PayPal without Ebay? What to do if you provided an incorrect shipping address. Wondering what to do if USPS says delivered in mailbox, but there is no package, why Amazon delivery is so slow, or how late USPS delivers packages? Delivered to Agent for Final Delivery - What Is It? The thread itself also demonstrates how sometimes sellers can effect change by reporting an issue on the boards, encouraging others to weigh in, and being persistent. The bottom line to understanding who these agents are is really simple and straightforward: basically anyone that has been empowered by the USPS to accept packages for you. So keep an eye out for messages from your buyers and respond promptly. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Took all of a minute. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); 3 HeadPineapple7491 14 days ago Thanks I will call usps in the morning but just wondering if someone Menu eBay eBay HelpSign In Community Seller News Announcements Seller Update Archive 2022 Fall Seller Update 2022 Spring Seller Update 2022 Winter Seller Update var m3_r = Math.floor(Math.random()*99999999999); Refunds are typically available within 3-5 business days. //]]>-->. You don't have to ask eBay to step in immediately after the 3 business days though if you're still working things through with the buyer, you generally have up to 30 days after the request was opened to ask us for help. Thanks". Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana. Even though the agent has picked up the pkg at least you have a USPS receipt showing that you delivered the container to USPS and USPS shows they did receive it from YOU. Consider adding insurance so that youre covered if the item is lost in transit. In total, no one took responsibility for the "final delivery", and nor the seller, nor USPS helped me by email. So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. If USPS doesnt manage to locate your parcel, you will be able to file your lost package claim within 60 days of the mailing date. Whether the products you ordered are late, missing, or faulty, you can ask for your money back through the DoNotPay app. View cart for details. :-). The first (and perhaps surprising) fact is that your package was never actually delivered. Tip First of all, USPS will not hand over your package to anyone thats available it needs to be someone authorized to receive your mail. document.write ("'><\/scr"+"ipt>"); FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. eBay Exporter of the Year was a great success! The incident is an example of how things can go wrong even when sellers do their best to ship using tracking. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. We help you find out where your USPS lost package is and how to track it! Find out what to do if you need to change the address your item is being shipped to. The authorized agent is almost always going to be someone that lives at your home, someone that brings your package in for you, and someone that leaves it inside the house for you to open up when you get there. Once that happens, the tracking status will say ''delivered to agent''. i.e, a place where the mail is delivered to a central place and then distributed? Just dont be surprised if this is the last message you see your tracking ever update with! eBay Community Buying & Selling Shipping USPS Tracking- Delivered To Agent Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page USPS Tracking- Delivered To Agent Go to Best Answer stuff4divas Rockstar (7291feedbacks) View listings Options Still, if you want to be 100% certain that this situation isnt ever going to plague you, its a good idea to consider signing up for a US Global Mail account. The USPS driver states that they delivered it to themselves. 100% satisfaction guarantee. Enter the tracking number, or if you dont have it, the date you shipped the item. ", One seller expressed gratitude but sought clarification, writing in part, "when they say "the policy" do they just mean how CSR's will handle INR cases if they come up, or are they resolving the eBay tracking software to notate 'Delivered' despite the USPS language about delivering to an agent for final delivery?". If you are trying to get an idea of where a package is after checking its status on the USPS . Are you OPTED out of the Ebay Global Shipping? Before requesting a refund, you should gather the following documents: Dont forget to prepare all of the above-mentioned documents since USPS can refuse to issue you a refund if you dont provide them. I never used to see this but the last few months or so it happens on SOME but not all packages. Like we talked about a second ago, though, the USPS definitely trains their mail carriers to only ever hand packages over to authorized agents if they have a reason to expect that they are actual agents of the individual named on the mail or package directly. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. Luckily, these kinds of messages are quite rare. For better or worse, USPS can deliver to agents without checking with you first. My understanding is that this means the package was left with someone other than the addressee like someone else in the household or a neighbor. The fact is, the USPS carrier will scan the package with a GPS tracker at the location where it was handed over to the agent. If a package is marked as "Delivered to Agent for Final Delivery" but no one has let you know that they accepted your package for you, and your package isn't where you were expecting to find it, it's time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization After you've completed checkout, you'll see the cost of . Try it free. If they arent someone thats typically allowed to handle your mail, they will not receive it. Solved: The package was addressed to a street in melbourne ky. What does this mean? If the package was insured, you may be able to file a claim to be reimbursed for the packages value. Delivered to Agent is the right scan, it's not being delivered to you, it's being delivered to your agent who is then responsible for getting it to you.

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