Most agencies permit more than one transponder to be assigned to an account, but only one vehicle may be assigned to a transponder ID at any given time. To speak with a representative, call the toll-free line (711 for MD Relay) between 7 a.m. and 6 p.m. Monday through Friday. For assistance, please call the toll-free number: 1-877-762-7824 Monday through Friday 7 a.m. - 7 p.m. . You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service". CSCs have added Saturday service hours from 8 a.m. to 12 noon and expanded Thursday hours from 8:30 a.m. to 6:30 p.m. For all other business days, CSC hours remain 8:30 a.m. to 4:30 p.m.: E-ZPass Maryland Customer Service Center Hours. Individuals who wish to participate and who require special accommodations under the Americans with Disabilities Act, or who require translation services (free of charge), should contact the Title VI Office at mdtaeeo@mdta.maryland.gov or 410-537-5660 (711 for Maryland Relay) no later than three (3) business days before the date of the meeting they wish to attend. If you travel on CFX roads with E-PASS and E-ZPass, you could be charged by both accounts. Create Pay-By-Plate Account . BALTIMORE, MD The E-ZPass Maryland website (ezpassmd.com) and Interactive Voice Response (IVR) phone system are currently down and not operational. You can also call the E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1 to update your credit card information. Access your account online or via our mobile app, PA Toll Pay. Center locations and their updated hours can be found here. The MDTA reminds drivers that measures remain in place to assist customers during the COVID-19 emergency, and that all-electronic (cashless) tolling is now permanently in effect statewide. The PA Turnpike is required by statute to send TBP invoices to the vehicles registered owner. This public meeting is livestreamed and archived on theFinance Committee Meeting Homepage. . For a full list of E-ZPass Customer Service Center locations and operating hours, go to ezpassmd.com/en/about/csc.shtml. Please contact 407-690-5000 for assistance with the content of this site. Open an account today to become a Road Pro. All E-ZPass Plus transactions are recorded on your statement. Learn about resources to assist in growing and strengthening your business. As you drive through a Toll Point with an E-ZPass transponder, our toll equipment captures your trip information, calculates the toll, and deducts it from your E-ZPass pre-paid account balance. Individuals who wish to participate and who require special accommodations under the Americans with Disabilities Act, or who require translation services (free of charge), should contact the Title VI Office at mdtaeeo@mdta.maryland.gov or 410-537-5660 (711 for Maryland Relay) no later than three (3) business days before the date of the meeting they wish to attend. Network with Primes, MDTA Procurement Officers and MDTA CRFP Compliance Officers. The third of three Public Hearingswill be held March 6, 2023, from 5:30-8:00 PM to receive public and private testimony about the proposed toll rate ranges. If you have any questions or concerns, you can call (800) 353-7277. The discounts can be substantial for regular haulers and commuters, who may need to use a specific road or group of roads on a consistent basis. The MDTA reminds drivers that measures remain in place to assist customers during the COVID-19 emergency, and that all-electronic (cashless) tolling is now permanently in effect statewide. / Privacy Policy, VDOT Central Office All two-axle discount plans are transponder-specific. By participating in the E-ZPass Plus program, you consent to the release of your name and address to EZPass Plus facility operators. 1 E-ZPass is available from the PTC E-ZPass Customer Service Center at 300 East Park Drive, Harrisburg, PA 17111. While there are states where the E-ZPass is accepted in some areas, unless the E-ZPass is accepted statewide, it will not be listed above. Private accounts are Standard Plans that are limited to four transponders. Includes savings on 3 and 4 axle tolls at the Hatem Bridge. E-ZPass transponders are free and customers can fund their E-ZPass accounts with cash, check or money order by visiting one of our conveniently located E-ZPass Maryland Customer Service Centers (CSCs). search below to find a retailer near you. Not sure which discount plan is right for you? The E-ZPass Maryland Customer Service Centers and Call Center (1-888-321-6824) are unable to process payments. Staff continues to work on resolving the technical issues and apologizes to its customers for the inconvenience. For those customers with multiple transponders, it is recommended that you remove the E-ZPass transponder from your vehicle or place it into a Radio Frequency (RF) shield bag while driving throughout Florida in order to avoid the possibility of being charged more than once. The Post-Usage Plan adds a discount to business accounts based on all transponders assigned to five (5) or more axle vehicles that are used at eligible facilities. To enhance customer service capabilities at a time of increased demand, the MDTA has temporarily extended hours at all E-ZPass Maryland CSCs until further notice. Both systems are compatible across the state of Texas. If you have any questions or concerns, you can call (800) 353-7277. Public Records opens in a new window. If you received an E-PASS from a Reload lane, at a Service Center or ordered over the phone, Transponders are free, theres no monthly fee for Maryland addresses, and sign-up is available 24/7 at ezpassmd.com. Those able to use online and phone services for their transactions ultimately help others by leaving appointment slots open for cash customers and those who need to meet with a representative. The cycle begins when you open your account and runs on the same day each month. To renew a Hatem Plan, motorists will need to speak to a Customer Service Representative by calling Customer Information Center at 1-888-321-6824, or visiting one of our Customer Service Centers. PO Box 17600 If you have a valid EZPass account, you will not receive a TBP invoice. It's as simple as registering an E-ZPass account online. please reference the account number and PIN given to you by a Customer Service Representative 555 Joppa Farm Rd. the vehicle to your account, indicate the vehicle is a rental. 7201 Corporate Center Drive Click here for detailed directions to the E-PASS Service Center. Not a problem! There are four convenient ways to start saving. Network with Primes, MDTA Procurement Officers and MDTA CRFP Compliance Officers. If your transponder is part of the E-ZPass Group (I-PASS, RiverLink Portable, NC Quick Pass Portable), your toll pass is accepted on CFX roadways. About E-ZPass; Toll Roads; News & Resources; Contact; Login; Login. Link. Customers can add or remove vehiclesincluding rentalswith the snap of a photo, update payment information, activate your transponder, and review account activity. For more information about payment options, initial processing fees, and starting an account, take a look at our E-ZPass FAQs. You can still be an E-ZPass Maryland customer and pay the lowest tolls in Maryland. WAI Compliance To enhance customer service capabilities at a time of increased demand, the MDTA has temporarily extended hours at, have added Saturday service hours from 8 a.m. to 12 noon and expanded Thursday hours from 8:30 a.m. to 6:30 p.m. For all other business days, CSC hours remain 8:30 a.m. to 4:30 p.m.: Customers can make an appointment to visit a CSC and speak to a representative by calling 410-537-8400. To calculate a toll for a road or a trip, see our toll calculator page. 4078237277, Call Center Hours: E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN, about E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN, E-ZPass Interagency Group Announces an Industry Days Forum, about E-ZPass Interagency Group Announces an Industry Days Forum. Follow link to report fraud and/or abuse of State resources. Tolls are conveniently deducted from your pre-paid account balance. Create Online Username and Password. 7201 Corporate Center Drive Service Center Address. Because tolls are only collected in one direction at the John F. Kennedy Memorial Highway, Thomas J. Hatem Memorial Bridge, Governor Harry W. Nice Memorial Bridge and the William Preston Lane, Jr. Memorial (Bay) Bridge, each trip on these facilities will be counted as two trips. E-ZPass customers can add their rental vehicle information to their existing PA Turnpike E-ZPass account. * Get help to identify which numbers on the Transponder you need to enter. NOTICE! Follow link to report fraud and/or abuse of State resources. First time users, select the link below to set up an online account. The Finance Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes. E-ZPass Maryland. PA Turnpike Customer Service Center300 East Park DriveHarrisburg, PA 17111(877) 736-67278:00 a.m. - 6:00 p.m. Monday-Friday. All two-axle discount plans are transponder-specific. Hanover, Maryland 21076 Walk-in visits are permitted and encouraged at CSCs located at MDTA facilities. Cost of replacement is the customer's responsibility. Download forms for both personal and commercial EZPass accounts. The E-ZPass system is the largest interoperable toll collection and payment system in the United States. Create a Pay-By-Plate Account. If you are a frequent traveler and need to replenish your account more than three times a month, we'll increase this amount accordingly. Transponder must be properly mounted in the vehicle. Walk-in visits are permitted and encouraged at CSCs located at MDTA facilities. Type of Login Username Password Please enter your password. By continuing to use our website, you agree to and accept our. Harry Hughes Conference Room, Doing Business with the Maryland Transportation Authority, Free Development Workshop For assistance, please call the toll-free number: 1-877-762-7824 Visit our corporate site to access When adding This public meeting is livestreamed and archived on theFinance Committee Meeting Homepage. E-ZPass is a multi-state electronic toll pass that works in states from North Carolina to Maine and west to Illinois, and now in the entire state of Florida. E-ZPass is accepted on the Central Florida Expressway Authoritys 125-mile toll road network and now the entire state of Florida. Understand the MBE/VSBE/DBE Programs and your role as a prime or subcontractor. Forgot Username or Password? See our Install Toll Pass section for complete mounting instructions for your toll pass. I have an E-PASS and an E-ZPass. As part of the reopening plan, the MDTA will limit service to two customers at a time at the E-ZPass service centers in Beltsville, Glen Burnie and Waldorf, and one customer at a time at the Annapolis, Bel Air and Gaithersburg E-ZPass service centers. The E-ZPass Maryland Customer Service Centers and Call Center (1-888-321-6824) are unable to process payments. Services such as creating new accounts, adding funds or making changes to an existing account can be provided 24/7 from the comfort of home at ezpassmd.com or via the Interactive Voice Response system, at 1-888-321-6824. Regular SunPass: NOT Compatible With E-ZPass. View Toll Rates PDF opens in a new window. For details and hours, go to ezpassmd.com/en/about/csc.shtml. E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN. 4974 ORL Tower Road, Orlando, FL 32807 map opens in a new window. 8003537277 1 8003537277 or 4078237277 Understand the MBE/VSBE/DBE Programs and your role as a prime or subcontractor. Plans cannot be shared between transponders. TxTag is the statewide pass used across the state of Texas. Please login to access your E-ZPass MA account Select the Type of Login below and then enter the required information. E-ZPass customers pay the lowest toll rate, up to 60% less. Customers can make an appointment to visit a CSC and speak to a representative by calling 410-537-8400. Enter the start and end dates when prompted. Most states' and many regions' toll agencies have their version of an electronic toll sticker or transponder, from E-ZPass and compatible transponders like I-Pass and Sunpass, to more regional and local networks, like TxTag, K-Tag or California's FasTrak. Some states may issue discounts for using a toll pass, but not all. The third of three Public Hearingswill be held March 6, 2023, from 5:30-8:00 PM to receive public and private testimony about the proposed toll rate ranges. It is not compatible with systems outside California. We're available on the following channels. Follow link to report fraud and/or abuse of State resources. With E-ZPass, you can save nearly 60% on your tolls. Username. Center locations and updated hours can be found. Users with a Maryland E-ZPass will get a minimum of 25% off the cash toll rate at state toll facilities and bridges. Division of Civil Rights & Fair Practices (CRFP), Register on Eventbritehttps://tinyurl.com/3am2ze2m, Email any questions to:MDTAoutreach@mdta.state.md.us. Often, families will have more than one vehicle and, consequently, more than one pass on their account. Local: (410) 537-1000 - Out of Area: 1 (866) 713-1596Monday through Friday 8:00 a.m. 5:00 p.m. Find out how to get started with your new EZPass transponder in this guide video. Learn about resources to assist in growing and strengthening your business. Joppatowne High School (Media Center) / Freedom of Information Act Sign up for updates and alerts from the Maryland Transportation Authority. The CSCs at MDTA Facilities will also add Saturday hours from 8:00 a.m . Hours of operation on Thursday will now be from 8:30 a.m. until 6:30 p.m. Receive the latest updates on upcoming procurement opportunities. If you notice charges for the same date and time by both E-PASS and E-ZPass for driving on CFX roadways, please email your toll transaction statements from both agencies to e-pass@cfxway.com and we will review and assist you with the dispute. E-ZPass Maryland members enjoy quicker, easier toll payments and reduced travel times as well as a 25 percent discount on two-axle tolls and options for larger discounts at select MDTA toll locations. For example, if you open an account on November 3, rebates will be applied on: The following Maryland toll facilities are eligible for the Post-Usage Discount Plan and the Supplemental Rebate Plan: Still have questions? For additional information about Discount Plans, visit our. Yes, now you can purchase the new Uni transponder which will allow you to add nonstop toll travel on all toll roads in Florida and Georgia and wherever E-ZPass is accepted. Center locations and updated hours can be found here. 555 Joppa Farm Rd. When your E-ZPass account balance reaches $15 or less per transponder, you will receive a notification from the PA Turnpike E-ZPass Customer Service Center requesting you add funds to your account. To add a rental vehicle, access your account onlineor via our mobile app,PA Toll Pay. You may change your plans at any time. account to your EZPass account. * Get help to identify which numbers on the Transponder you need to enter. The third of three Public Hearingswill be held March 6, 2023, from 5:30-8:00 PM to receive public and private testimony about the proposed toll rate ranges. Please contact 407-823-7277 for assistance with this site. View more E-ZPass questions on the FAQs page. To learn more about the E-ZPass Group, visitwww.e-zpassiag.com. Turnpikeinfo.com is not affiliated with any government agency. If you wish to order the E-ZPass issued by Maryland, the state offers the following types of accounts: Maryland allows individuals and families to order their toll transponders and set up their E-ZPass account online. Customer Service Center assistance is available Monday through Friday from 7am to 7pm, and Saturday from 8am to 2pm. Download the PA Toll Pay app to open or manage your account. We use cookies to enhance your browsing experience. : state of Maryland. It is important to note that Sunpass stickers and transponders issued before May 28, 2021 are only compatible with Georgia and North Caroilna toll roads; the LeeWay, issued in the Fort Myers area, is also only compatible with the old SunPass network system, not the new one. E-ZPass Go Paks are available at participating retail locations. Commuters also have the option of setting up an additional Discount Plan on their Standard Plan. Local: (410) 537-1000 - Out of Area: 1 (866) 713-1596Monday through Friday 8:00 a.m. 5:00 p.m. do share this page to your friends and family . To speak with a customer service representative, call the E-ZPass Service Center at 888-321-6824. Regional pass compatibility has become quite common, particularly across the New England states to the Midwest and through the Mid-Atlantic. Customers also can visit Customer Service Centers at various MDTA bridges, tunnels and other locations. E-ZPass accepted on all Florida toll roads. Because tolls are only collected in one direction at the JFK Highway and Hatem Memorial Bridge, two trips are deducted for each passage. Log in to your account Need an E-ZPass account? E-ZPass Maryland Customer Service Center At MDTA Facilities (Updated Jan. 12, 2021). You only pay the charges when they occur. Privacy Policy opens in a new window, or www.CFXWay.com website opens in a new window. Forgotten your Password? You wont incur any extra fees from us just tolls. In most jurisdictions, using a transponder means lower toll bills, as many agencies discount the toll rates for toll pass account holders. 2310 Broening Highway, Baltimore, MD 21224 Applicable discounts, and the terms that apply, are shown for each roadway. Sign up for updates and alerts from the Maryland Transportation Authority, E-ZPASSCUSTOMER SERVICE CENTERS IN MDOT MVA BRANCHES. Understand the MBE/VSBE/DBE Programs and your role as a prime or subcontractor. To speak with a representative, call the toll-free line (711 for MD Relay) between 7 a.m. and 6 p.m. Monday through Friday. Copyright 2023 Central Florida Expressway Authority. This website includes hyperlinks to sites neither controlled nor sponsored by VDOT or the Commonwealth of Virginia. It is very important to immediately report lost or stolen EZPass transponders. Check out this FAQ. Questions about other programs may be answered in one of our other FAQs: Pay By Plate FAQ Video Tolling FAQ 3rd Party Tolling Applications FAQ General Drive Ez MD FAQ About E-ZPass What is E-ZPass? Sign up for updates and alerts from the Maryland Transportation Authority, Contact: Division of Communications.

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