Can I use my pass on Trains? If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Can I use my OAP bus pass on trains? Lancashire: Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Are senior bus passes renewed automatically? Call us on 0345 200 0388 for an application form or for assistance completing one. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Are you struggling with the cost of living crisis? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. applies to approximately 12,000 people, the vast majority of whom are This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Forgotten your Username? For those people needing to apply for their renewal this too can now be done byApplying online. with no need for anyone to fill in any forms or submit any photographs. However, GCC has not been involved in this. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN You should continue to use your current pass, but then cut it up once your new pass arrives. Your new pass will be valid for 2years. All rights reserved. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. This website uses cookies to improve your experience while you navigate through the website. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Blackburn with Darwen: You do not need to reapply for your bus pass. For further information see www.gloucestershire.gov.uk/fairprocessing. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. You can apply for your renewal bus pass online. Free travel before 9.30 am on infrequent services. As a general rule, it is usually cheaper to call during the evenings and weekends. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Dont include personal or financial information like your National Insurance number or credit card details. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. What happened to the baby in Joy Luck Club? Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. What do I do with a bus pass which is no longer needed? If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Daily fare: $2.00. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. It does not store any personal data. For further information contact: The National Rail enquiries telephone number is 08457 484950. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Username Password Forgotten your Password? If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. passes that expire between January and March are in the process of being issued renewed people had to fill in forms and submit photographs but we have scrapped The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. No, your bus pass cannot be used on National Express services. thurrock.gov.uk uses cookies to make the site simpler. There is no need to contact us until we get in touch with . Find out which bus company you wish to comment about on our bus operator contacts page. You also have the option to opt-out of these cookies. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. You will need to apply to this authority for a new pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. All content 2023 Southend-on-Sea City Council. Our free email alerts will help keep you up to date with the things that matter to you. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. These are mostly people who have held a bus pass since at least 2008 and will now be . If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. You can get an older person's bus pass when you reach State Pension age. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. I have moved out of Gloucestershire. Most young disabled (under 16) pass holders should have received a short form to return. The cookie is used to store the user consent for the cookies in the category "Performance". "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Your new pass will be not sent until a week before your old. Using your card. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. five years This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. The cookies is used to store the user consent for the cookies in the category "Necessary". Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. The pass is valid for the journey being undertaken, for example at the right time of day. GCC understand there was a discount being offered for some local train travel. The list of these services is on the GCC web site, under Transport. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Blackpool: Our If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Calls from mobiles are likely to be considerably higher than those from landlines. You won't need to renew your bus pass when it expires. This cookie is set by GDPR Cookie Consent plugin. Find out more about an igo card. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. This might be a letter confirming your eligibility and asking if you wish to renew. The cookie is used to store the user consent for the cookies in the category "Analytics". A 5 administration fee will be required for a replacement bus pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. You should have received all the information you need by now. Completed renewal forms will be processed and new vouchers issued approx. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You may need to provide proof of your new address. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. It tells you about: Bus passes are issued for up to five years. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have any questions, you can call us to discuss your application on 0345 200 0388. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Apply for or renew your bus pass. *A. We use some essential cookies to make this service work. You may be eligible for financial support. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Passes that were automatically renewed should be received by 1st March 2023. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Apply for your bus pass by visiting the GOV.UK website. However, you may not be allowed to use your bus pass on night buses i.e. Before your pass expires, we may send you a letter inviting you to renew it manually. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Changes To Renewal Of Concessionary Bus Passes. Copyright 2023 Wisdom-Advices | All rights reserved. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. For assistance with new applications: (Click the arrows below to reveal the answers). Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. In the unlikely event that your pass does not arrive, you should call 01452 426265. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. To get an older persons bus pass you must 2 Apply to your local council. How does violence against the family pet affect the family? Unemployed people. I have applied for my new bus pass, what should I do with my current pass? For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays.

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